PROS / This product has an iPhone app that allows you to receive sales reports.
CONS / This is a plugin shopping cart software, so it doesn’t offer website hosting, and you’ll need a merchant account with another company to accept payments.
VERDICT / SunShop is a simple plugin shopping cart, but it has a large supply of tools to help you design your shop site and sell products.
Editor’s Note: This product has been removed from viewing as part of this site because it has been replaced by another product. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
SunShop shopping cart software has all the tools needed to get your shop site up and selling products quickly. Although this is PHP-based software, you don't need any extensive programming skills because it uses a WYSIWYG (What You See Is What You Get) editor with the templates that you can use to create your store.
Since SunShop is a simple plugin shopping cart, it does not provide hosting. You will need to get a separate hosting service for your site. You will also need to secure separate payment gateways or a merchant account, along with an account with a shipping service.
SunShop can support an unlimited number of products, including downloads, in an unlimited number of categories, as long as you stay beneath the bandwidth and storage restrictions of your website’s hosting service.
SunShop is completely compatible with mobile devices for you and your customers. It creates a mobile-optimized storefront, and its iPhone tool lets you check your sales on the go. This service also works on Android platforms.
This software offers ShopBuddy integration with Facebook, allowing you to put your products onto your Facebook page. It does not, however, integrate with Amazon or eBay.
This product offers many marketing and sales features, such as gift certificates, up-sell and cross-sell abilities and more. However, it lacks the ability for limited offers (Daily Deals) and handling backorders.
SunShop provides a variety of sales graphs and chart reports that include your website statistics, such as traffic stats and sales activity on your site. It also works with the information provided by Google Analytics to give you detailed statistics on your site traffic. This allows you to analyze which parts of your site are the most effective. The iPhone tool allows you to view up to seven days of sales history and orders on your phone. The software can export data to QuickBooks and has powerful inventory control tools.
SunShop processes all transactions securely, and it has an easy-to-use backup and restore tool to keep your data safe. The software includes a FraudScore Fraud Screen Plugin, and SunShop processes credit card payments and shipping rates in real time. Another nice feature not found in all the shopping cart software we reviewed is the ability to limit employee access to certain parts of the back office.
SunShop provides a year of free support. Beyond that, you can purchase support points toward tech support assistance. The manufacturer also offers professional installation should you need it. Online there is a forum, a help desk, a searchable knowledgebase, a FAQs section and a bug tracker. The site also hosts extensive, helpful documentation for SunShop, but there are no video tutorials.
The SunShop PHP shopping cart software provides everything you need to design your site and has a nice suite of features. While it does not offer the hosting support and online services of other high-end eCommerce software, it can handle any size store.